NOISNO BRAND

GENERAL CONTRACTING TERMS

This contractual document will govern the contracting of products and services through the website https://noisnobrand.com, property of NOISNO BRAND, S.L.

The acceptance of this document implies that the USER:

- You've read, you understand and you're agree with this text.

- Is a person with sufficient capacity to contract.

- Assumes all the obligations set forth herein.

These conditions will have an indefinite validity period and will be applicable to all the hirings made through the website of NOISNO BRAND, S.L.

NOISNO BRAND S.L. informs that the commerce is responsible and knows the current legislation of the countries to which it sends the products and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were acquired prior to the modification.

Identity of the contracting parties

On the one hand, the provider of the goods or services contracted by the USER is NOISNO BRAND, S.L., with registered office CALLE ZURBANO, 45 - 1 MADRID 28010 (MADRID), NIF B88021597 and email contact@noisnobrand.com And on the other hand, the USER, registered on the website through a username and password, over which he has full responsibility for use and custody, and is responsible for the accuracy of the personal data provided to NOISNO BRAND, S.L.

Object of the contract

The purpose of this contract is to regulate the contractual relationship of purchase and sale between the PROVIDER and the USER at the moment when the latter accepts the corresponding box during the online contracting process. The contractual relationship of purchase involves the delivery, in exchange for a specific price and publicly exposed through the website, of a specific product or service.

Contracting procedure

The USER, in order to access the services or products offered by NOISNO BRAND S.L., must register through the website through the creation of a user account. Therefore, the USER must provide freely and voluntarily the personal data that will be required, which will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and detailed in the Legal Notice and Privacy Policy of this website.

The USER will select a username and password, committing to make diligent use of them and not to make them available to third parties, as well as to communicate to NOISNO BRAND, S.L. the loss or theft of the same or of the possible access by an unauthorized third party, so that it proceeds to the immediate blockade.

Once the user account has been created, it is informed that in accordance with what is required by article 27 of Law 34/2002, of Services of the Information Society and Electronic Commerce (LSSICE), the contracting procedure will continue the following steps:

1. General contracting clauses.

2. Offer and validity.

3. Refusal to process an order.

4. Essential characteristics of the products.

5. Guarantees.

6. Prices.

7. Shipping table.

8. Transportation expenses.

9. Purchase process.

10. Forms of payment.

11. Delivery of the order.

12. Changes.

13. Returns.

14. Right of withdrawal and claims.

15. Jurisdiction.

16. Responsibility and exemption from liability.

17. Events beyond the control of the company.

18. Right to modify these general conditions.

19. Industrial and intellectual property.


1. GENERAL CONTRACTING CLAUSES

Unless otherwise stipulated in writing, the placing of an order with NOISNO BRAND, S.L. will mean the acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of NOISNO BRAND, S.L if it has not been expressly accepted in advance and in writing by the latter.

2. OFFER AND VALIDITY

In the case of a product that is on offer, the price of the offer and its validity will always appear next to the essential characteristics.

Free shipping on orders over € 49. Shipments to Spain (mainland) and Balearic Islands.

Free shipping on orders over € 100. Shipments to Europe and Canary Islands.

In compliance with the current regulations NOISNO BRAND SL offers information about all of the articles that are for sale, their characteristics and price. However, NOISNO BRAND SL reserves the right to withdraw, replace or change the products that it offers on its website, simply by changing its content. Therefore, the products on offer in each moment on the website will be regulated by the current General Contracting Terms in each case. Likewise, the company will have the ability to stop offering an access to the aforementioned products without prior notice and at any time.

3. REFUSAL TO PROCESS AN ORDER

 NOISNO BRAND reserves the right to withdraw any Product from this website at any time and / or to remove or modify any material or content thereof. Although NOISNO BRAND will do everything possible to always process all orders, there may be exceptional circumstances that force us to refuse the processing of an order after sending the order confirmation, NOISNO BRAND that reserves the right to do so at any time, at your sole discretion.

NOISNO BRAND will not be liable to you or to any third party for removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content of the website, or Refusing to process an order once the Order Confirmation has been sent.

4. ESSENTIAL CHARACTERISTICS OF THE PRODUCTS

The products offered in our online store, incorporate a photograph and the essential characteristics of it, this is the information obtained from the manufacturer. The color of the product, observable in the photograph, is not binding. In the characteristics, the same is identified.

5. GUARANTEES

All the products offered on the website enjoy the commercial guarantee of the supplier of the same. NOISNO BRAND SL has an after-sales service, while the guarantee is in force, the customer may execute it by contacting the NOISNO BRAND SL establishment, the after-sales service, by email to contact@noisnobrand.com or to the points established by the supplier itself. In case of doubt you can contact the customer service phone number or by email contact@noisnobrand.com

*NOISNO BRAND has made an effort to show the colors of the garments as close to reality as possible. However, the color of the garments that appear on the screen may be subject to variations depending on the quality of the monitor on your computer. In this sense NOISNO BRAND can´t guarantee that the colors that appear on your monitor are true to the reality.

6. PRICES

The prices indicated for each product include the Value Added Tax (VAT) or other taxesthat could be applicable. These prices, unless expressly indicated otherwise, do not include the costs ofshipping, handling, wrapping, shipping insurance or any other additional services and attachments to the product or service acquired.

The prices applicable to each product are those published on the website and will be expressed in the EURO currency. He USER assumes that the economic valuation of some of the products may vary in real time.

Before making the purchase you can check online all the details of the budget: items, quantities, price,availability, transportation costs, charges, discounts, taxes and the total purchase. Prices can changedaily while the order is not made.

Once the order is placed, the prices will be maintained whether there is availability of products or not.

Any payment made to NOISNO BRAND, S.L. implies the issuance of an invoice in the name of the registered USER or the reason that he has informed at the time of placing the order. This invoice will be sent together with the productacquired, as well as in PDF to the email address provided by the USER.

For any information about the order, the USER can contact through the customer service telephone number of NOISNO BRAND S.L., by email to the address contact@noisnobrand.com. 

7. SHIPMENT TABLE

NOISNO BRAND SL makes its shipments through the transport company SEUR SA, to the following locations:

* SPAIN (excluding Ceuta and Melilla)

* EUROPE

- ZONE 1: Germany, Austria, Belgium, Denmark, France, Holland, Hungary, Italy, Luxembourg, Poland, United Kingdom, Czech Republic.

- ZONE 2: Croatia, Ireland, Sweden.

- PORTUGAL

- SUIZA

* INTERNATIONAL:

- AMERICA: Argentina, Brasil, Bahamas, Canada, Chile, Colombia, United States, Mexico, Puerto Rico, Uruguay.

- AFRICA & ORIENTE MEDIO: Saudi Arabia, Qatar, United Arab Emirates, South Africa.

- ASIA: South Korea, Hong Kong, Macao, Japan.

- OCEANIA: Australia, New Zealand, French Polynesia.

Shipping costs include transportation, insurance and customs clearance at source, and will be calculated at the time of purchase. For deliveries in the Canary Islands and in countries not belonging to the European Union, the customs charges at destination or other taxes (tariffs) are not included; it will be the recipient who will have to pay them in cash to receive the merchandise.

The recipient will be responsible for all importation costs and taxes generated at the destination customs, whether the goods are delivered or not taken over.

It will try to send the order in the shortest possible time, but the receiver must take into account the provisions of the country of destination for the import of the requested items, since NOISNO BRAND SL has no responsibility over them. Neither will be attributable to NOISNO BRAND SL the effects produced by strikes, armed conflicts or other circumstances beyond its control.

NOISNO BRAND SL will not be responsible for delays in customs clearance or if the local authorities decide to confiscate any item contained in a shipment.

8. SHIPMENT COSTS

The prices do not include shipping or communication costs, nor of installation, or complementary services, unless pact express in writing to the contrary.

The postage will be calculated at the moment of saving the basket or budget, since they are calculated by the weight of the products and by the delivery address. 

The maximum transport rate applied is the following:

SPAIN (Mainland) up to 1 Kg: € 3,95

Outside Mainland Spain (EU) up to 1 Kg: € 15 (ZONE 1) - € 20 (ZONE 2)

Air International (outside EU) up to 0,5 Kg: € 45 (ZONE 1) - € 60 (ZONE 2)

Air International (outside EU) up to 1 Kg: € 60 (ZONE 1) - € 75(ZONE 2)

* Weight: 2 T-SHIRTS (0,5 Kg) - 4 T-SHIRTS (1 Kg)

9. BUYING PROCESS

Shopping Cart (order simulation)

Any product from our catalog can be added to the basket. In this, only the articles, the quantity, will be observed,

the price and the total amount. Once the basket is saved, taxes, charges and discounts will be calculated according to

the payment and shipping information entered.

The baskets have no administrative link, it is only a section where you can simulate a budget without

No commitment by both parties.

From the basket an order can be made following the following steps for its correct formalization:

1. - Checking the billing information.

2. - Checking the shipping address.

3. - Selection of the payment method.

4. - Place the order (buy).

Once the order is processed, the system instantly sends an email to the management department of NOISNO BRAND, S.L.

Orders (purchase requests)

In a maximum of 24 hours, on weekdays, an email will be sent confirming the status of the order and the shipping date.

10. FORMS OF PAYMENT

The customer can pay the amount of your order by choosing any of the following forms. During the purchase process you must indicate your choice:

-        CREDIT or DEBIT card (VISA or MASTERCARD)

No charges will be applied.

All operations that involve the transmission of personal or banking data are made using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All the information transmitted to us travels encrypted through the network.

Likewise, the information about your credit card is entered directly on the bank's website, at the POS (Point of Sale Terminal of the Bank) and they are not entered or registered on any NOISNO BRAND SL server.

When paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, the holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and debit entries in the accounts of the provider and the holder shall be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will remain obliged to NOISNO BRAND SL to compensate the damages and losses caused as a result of said cancellation.

- Paypal

Commission charge is assumed by NOISNO BRAND, S.L.

Allows you to send payments online safely and conveniently. PayPal's network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

More information in Paypal. http://www.paypal.com.

NOISNO BRAND SL is committed to deliver the order in a maximum of 30 days, from the day following the order.

The price of the products will be the one stipulated at any time by NOISNO BRAND SL on our website, except in case of manifest error. Although NOISNO BRAND SL tries to ensure that all prices listed on the page are correct, errors may occur. If an error is discovered in the price of the products you have ordered, you will be informed as soon as possible and will be given the option to reconfirm your order at the correct price or cancel it. If NOISNO BRAND SL does not manage to contact you, the order will be considered canceled and you will be reimbursed in full for the amounts that have been paid.

NOISNO BRAND SL will not be obliged to supply the product (s) at the incorrect lower price (even though we have sent the Shipping Confirmation) if the error in the price is obvious and unambiguous and could reasonably have been recognized by you as wrong price.

Prices may change at any time, but (except as stated above) the possible changes will not affect the orders with respect to which NOISNO BRAND SL has already sent you a Delivery Confirmation.

11. DELIVERY OF THE ORDER

Shipments of goods will usually be made through EXPRESS COURIER SEUR S.A., according to the destination freely designated by the USER.

The delivery dates or deadlines will be considered approximate, not constituting the delay essential breach. In case that NOISNO BRAND S.L. had not delivered the goods after 30 days from the delivery date agreed, the client will be entitled to cancel the order and receive the refund of the total amount paid without any cost, and without incurring any liability for damages and losses attributable to NOISNO BRAND, S.L.

The delivery time is usually between 2 and 5 working days, depending on the destination population and the payment method chosen This term is understood as long as the availability of the goods has been confirmed and the payment verified full of the order.

NOISNO BRAND SL assumes no responsibility when the delivery of the Product does not occur as a result of the data provided by the user are false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the shipping company, assigned to such effect, as it is the absence of the User or the retention of the Product in Customs.

If it is impossible after two attempts, make the delivery, NOISNO BRAND SL will leave the package in a Pick Up SEUR post near the client's address. You will be left with a note explaining where you find your package and how to collect it.

If the customer is not going to be at the place of delivery at the agreed time, NOISNO BRAND SL asks that you contact SEUR to make the delivery at your convenience.

Delivery times are approximate, although NOISNO BRAND SL tries to adjust to them.

12. CHANGES

The term of change for all products will be thirty (30) calendar days from the date of receipt of the order. To be able to be changed, the product must be in perfect condition, unused, with intact labels and promotional gifts, and in its original packaging.

On all products, only one (1) change for another size (more or less indistinctly) of the same product purchased or of another different product will be allowed, and it is not possible to make more than one change on the same product. If it is not possible to make the requested size change or for another product, for any reason of its own or for others, the product will be returned in exchange for the final amount paid for the product. In no case will the amount paid as "Shipping" be refunded.

- Spain (mainland)

www.noisnobrand.com Contact us / Help INCIDENCE Change 

NOISNO BRAND SL, through SEUR transport, will be responsible for collecting the product and delivering the new one.

NOISNO BRAND SL will assume the costs of "Sending change".

- Balearic and Canary Islands, Europe and international (outside the EU)

The changes (of size or another product) are free, but the cost of "Sending change" will be paid by the customer. Please contact NOISNO BRAND SL previously, by email contact@noisnobrand.com to know the specific process to follow.

13. RETURNS

The return period for all products will be thirty (30) calendar days from the date of receipt of the order. In order to be returned, the products to be returned must be in perfect condition, unused, with the intact labels and promotional gifts, in their original packaging. Please, therefore, to avoid problems in transport, make sure that the package is properly protected and sealed in its original packaging. Once received, we will check your status. The moment we check that both the item (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid for the products purchased. In no case will the amount paid as "Shipping" be refunded.

In case of returning part of the order, if the total amount of the products not returned does not exceed the minimum to obtain the offer of "free shipping costs", the costs of "Shipping" will not be refunded and these will be deducted from the amount to be refunded to the client.

- Spain (peninsular)

www.noisnobrand.com → Contact us / Help → INCIDENCE → Return 

NOISNO BRAND SL, through SEUR transport, will be responsible for collecting the product.

NOISNO BRAND SL will assume the costs of "Return shipping".

Balearic and Canary Islands, Europe and international (outside the EU)

Returns are free, but the cost of "Return shipping" will be paid by the customer. Please contact NOISNO BRAND SL previously, by email contact@noisnobrand.com to know the specific process to follow.

14. RIGHT OF WITHDRAWAL AND CLAIMS

The USER has the same rights and deadlines to proceed to return and / or claim possible defects or defects that the product or service presents, both online and offline.

The USER has a period of fourteen calendar days, counted from the date of reception of the product, for the return of the same (article 71 of Law 3/2014 of March 27). Unless the return is made for defects in the product, the expenses related to the shipment will be assumed by the USER. The product must be returned in its original packaging and in perfect condition.

The right of withdrawal cannot be applied in the following cases:

1. If the product is not presented in perfect condition.

2. If the packaging of the product is not the original or it is not in perfect condition. The original packaging must protect the product so that it is received in perfect conditions, being forbidden the use of seals and adhesive tapes applied directly on it.

3. When the product is open without being able to prove that it has not been used.

4. In software applications that are directly downloaded through the portal.

5. When they are personalized products or those, that for reasons of hygiene or other exceptions legally

provided, are not susceptible to this right.

Any return must be communicated to NOISNO BRAND, S.L., requesting a return number (RMA) through the RMA form enabled for it, or by email to contact@noisnobrand.com, indicating the invoice or order number.

Once the USER has received the RMA number, he will send the product to NOISNO BRAND, S.L., indicating this number in the shipping letter, with the transportation expenses at his expense, at the address of NOISNO BRAND, S.L., CALLE ZURBANO, 45, 1 MADRID 28010 (SPAIN).

Any claim that the USER considers opportune will be taken care of in the shortest possible time, being able perform at the following contact addresses:

Postal: NOISNO BRAND, S.L., CALLE ZURBANO, 45 - 1 MADRID 28010 (MADRID)

Mail: contact@noisnobrand.com

15. JURISDICTION

These conditions will be governed or interpreted in accordance with Spanish legislation in matters that are not expressly established. NOISNO BRAND, S.L. and the USER agrees to submit any dispute that may arise from the provision of the products or services subject to these Conditions of the courts and tribunals of the USER's address.

In case the USER has his domicile outside of Spain, NOISNO BRAND, S.L. and the USER expressly waives any other forum, submitting to the Courts and Tribunals closest to MADRID (Spain).

16. RESPONSIBILITY AND EXEMPTION OF LIABILITY

The responsibility of NOISNO BRAND SL in relation to any Product purchased on its website will be strictly limited to the purchase price of said Product. Nothing in these Conditions of Purchase excludes or limits in any way the responsibility of NOISNO BRAND SL: In case of death or personal injury caused by our negligence; In case of fraud or fraudulent falsehood; In any matter in which it would be illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability.

Notwithstanding the provisions of the previous paragraph and to the extent permitted by law, and unless otherwise provided in these Conditions, NOISNO BRAND SL will not accept any liability for indirect damages that may occur as a secondary effect of the main losses or damages, which occur in any way, and are caused by civil wrong (including negligence), breach of contract or others, even if they could have been foreseen, including without limitation the following:

- loss of income or sales; - loss of business; - loss of profits or loss of contracts; - loss of anticipated savings; - data loss; - loss of management time or office hours.

All descriptions of products, information and materials that appear on this website are provided "in the state in which they are found" and without express, implied or derived warranties in any other way.

To the extent possible, as permitted by law, NOISNO BRAND SL excludes all warranties, safeguarding those warranties that can not be legitimately excluded from consumers.

The provisions of this clause shall not affect your rights recognized by law as a consumer, nor your right to withdraw the Contract.

17. EVENTS OUTSIDE THE CONTROL OF THE COMPANY

NOISNO BRAND SL will not be responsible for any breach or delay in the fulfillment of any of the obligations that we assume under the cover of a Contract, whose cause is due to events that are out of our reasonable control ("Cause of Force Majeure")

Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include in particular (without limitation) the following: Strikes, lockouts or other measures of claim. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or war preparations. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster. Impossibility of the use of trains, boats, airplanes, transport of motor or other means of transport, public or private. Inability to use public or private telecommunication systems. Acts, decrees, legislation, regulations or restrictions of other governments. Strike, failures or accidents of maritime or fluvial transport, postal or any other type of transport.

It will be understood that NOISNO BRAND SL's obligation of compliance under any Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill our obligation for the duration of such period. NOISNO BRAND SL will use all reasonable means to end the Cause of Force Majeure or to find a solution by means of which the obligations under the Contract can be fulfilled despite the Cause of Force Majeure.

18. RIGHT TO MODIFY THESE GENERAL CONDITIONS

NOISNO BRAND SL has the right to review and modify these Conditions at any time.

You will be subject to the policies and Conditions in force at the time you make each order, unless by law or decision of government agencies NOISNO BRAND SL should make changes to these policies, conditions or privacy statement, in which case, possible changes They will also affect the orders that you have previously made.

19. INDUSTRIAL AND INTELLECTUAL PROPERTY

You acknowledge and consent that all copyright, registered trademark and other rights of industrial and intellectual property over the materials or content provided as part of the website is at all times NOISNO BRAND SL or those who licensed their use. You may use such material only in the manner in which NOISNO BRAND SL expressly authorizes it or who granted a license for its use. This will not prevent you from using this website to the extent necessary to copy the information about your order or Contact data.

The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.

If any stipulation of these conditions is considered null or impossible, the validity, legality and compliance with the rest will not be affected in any way, nor will they undergo modification in any way.

The USER declares to have read, know and accept these General Conditions in their entirety.